How to master competency based interview questions using the STAR method

The STAR method is a structured manner of responding to a behavioural based interview question by discussing the specific Situation, Task, Action and Result of the situation you are describing.

Situation: Describe the situation that you were in or the task you needed to complete. In this you must describe a SPECIFIC event or a situation, not a generalised or non-specific description of what you have done in the past.

Ensure you provide enough information for the interviewer to understand. The situation you are describing can be from previous employment, voluntary work or any relevant experience you have encountered.

Task: What was the goal you were working towards?

Action: Describe the actions you took to address the situation and be sure to keep the focus on YOU. What steps did you take and what was your contribution? Don't talk about 'the team' or 'we' or 'us', use 'I' when describing the actions.

Result: Describe the outcome of the actions and be sure to toot your own horn here - after all it is what you have done in that particular situation the interviewer is interested in- this could make or break you mastering the interview!

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Tanya Gray is your strategic HR partner, passionate about driving clients’ productivity with innovative solutions and collaboration.

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